The Beauty Room › Contact Us
If you have any comments or would like some advice, please complete the following form. We welcome your feedback and will endeavour to contact you within 24 hours of receiving your email. Alternatively you can contact us on our free phone number 0800 731 5805 or put pen to paper and write to us at:The Beauty Room
Our expert advisors are available Monday - Friday 9am to 5.30pm (excluding Bank Holidays).
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Frequently Asked Questions
Q. Do you delivery outside of the UK?
A. We ONLY delivery orders within the UK, Northern and Southern Ireland.
Q. When will I receive my order?
A. Depends on which service you selected your order to be sent via, please see our delivery/postage info page for more details.
Q. My order has arrived incomplete/damaged?
A. Please contact us within 14 days of receipt of the goods, and we will endeavour to resolve your issue within 24 hours.
Q. The Buy One Get One Free, is not showing in my shopping basket?
A. The free item is added to your order when dispatched, and will not show in your shopping basket or order confirmation.
Q. How do I join Gatineau's Beauty Passport Loyalty Scheme?
A. Simply, contact us with your name and address and will send out a blank Beauty Passport to you.