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Returns/Guarantee Policy

We understand that occasionally you may wish to return goods to us. Our 'no quibble' guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition, within 14 days and we will issue a full refund for the price you paid for the item.

We will gladly exchange, replace or refund your purchase with the following exceptions:-

This does not affect your statutory rights as a consumer.

We recommend requesting a free sample to patch test skincare, if available. To enquire further please email info@thebeautyroom.co.uk.

Freepost returns address: 

The Beauty Room
Freepost RRAT-BBXX-RKBY
The Skincare Sanctuary
57 Victoria Street
Windsor
Berkshire
SL4 1EH

Please contact us before returning any items on 0800 731 5805 and enclose all relevant information with the item(s).

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