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The Beauty Passport Scheme is coming to a close!

Why is the Beauty Passport Loyalty Scheme ending?
As a result of this pandemic, we face the prospect of the worst global recession for centuries, and companies big and small are having to adapt to survive. Gatineau Paris have therefore informed us that due to Covid-19 they are having to withdraw the Beauty Passport Scheme globally – allowing customers 6 months to redeem all existing Beauty Passports, with the scheme ending on 31st December 2020.

When does the Scheme end?

The Beauty Passport Scheme is ending on the 31st December 2020, and this is the last day we will accept Beauty Passports for redemption.

How do I redeem my Beauty Passport?
The steps to redeem your Beauty Passport remain exactly the same, for full details, please visit:

Can I send in a partially completed Beauty Passport?
During December 2020, the final month of the Beauty Passport scheme, partially completed Passports will also be accepted (with a minimum of 6 tokens) using the points-tally system to conclude what you are due (with a minimum total of 24 points). Once a partially completed Passport has been received, no further Passports can be redeemed after this point.

Can I send in more than 1 completed Beauty Passport at once?
Yes. You can send in as many completed beauty passports as you like at once, as long as they are all completed with 12 tokens in each passport.

Will there be a Scheme or Loyalty Programme to replace the Beauty Passport Scheme?
In recognition of your ongoing loyalty to the Gatineau brand, and of course QVC, the Gatineau UK Team would like to offer a small gesture of goodwill in 2021. You will be eligible to receive complimentary product(s) equal to the number of products redeemed through your Beauty Passport in the qualifying period 1st August 2019 to 31st July 2020 (up to a maximum of 4 products, online only). This will be gifted by the Gatineau UK Team, and so while we cover the product cost, all we ask is that you cover the postage cost. It will be, of course, completely your decision whether you wish to take up this goodwill offer next year, and there will be more communication regarding this closer to the time.

We are also working super hard behind the scenes to bring you a brand-new Loyalty Programme on the website - so stay tuned!

Thank you for your understanding and your continued loyalty to the Gatineau brand.

With best wishes, 
Andrew & The Gatineau Team



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